When Amazon suspends or bans you, they hold your money for up to 90 days and charge you 50 cents a unit to return your inventory. And every day you aren't selling? That's money flying out of your pocket and into your competition's.  Fight back! It's not too late!

What you need to know about suspensions and being banned

If you don't handle your appeal exactly the way Amazon wants you to, you will be banned.  The scary letter will tell you that it is over and they won't talk to you any more.

There is a lot at stake! Your money, your livelihood and your peace of mind.  Even if you don't want to work with me, please don't send in your appeal without someone objective looking at it.

If you are already banned, take heart.  We have a good track record of getting Amazon to listen even after they've slammed the door shut. We can't make promises, but after reviewing your situation, we will tell our candid opinion about your choices and our suggestions for your next steps.



The 5 reinstatement services we offer

  • Assessment: An objective review of what went wrong in Amazon's eyes and our experienced opinion of whether or not it is worth continuing to fight.

  • Explanation: Clear explanation of what happened (many of our clients are baffled) and what has to happen next to get reinstated.

  • Plan of Action: Changes must be made at your company before Amazon will reconsider. We will help you develop a plan that works with your organization and meets Amazon's requirements.

  • Appeal letter: A compelling, coherent and clear appeal designed to meet Amazon's requirements and to explain complex situations to the reviewers in language they can understand.

  • Strategy: New information often leads to new avenues to try. Sometimes we send the letter to a different department when one doesn't seem to be working. I'm with you until the final stone is unturned and we have truly tried everything to get you reinstated.

eGrowthPartners has helped dozens of desperate sellers get their selling privileges back - at this point, what do you have to lose?

What eGrowthPartners Says About Reinstatements

Cynthia Stine

Partner, eGrowthPartners

If you are reading this page, it is probably one of the worst days of your life. I feel for you. Amazon's form letters are confusing and vague. You want to do the right thing but don't know how or - worse - you've already failed.

If you are like many of my clients, you are angry, afraid and deeply disappointed - possibly even feeling betrayed.

My clients are decent business people who have made a mistake - one they regret and want to fix. They have worked hard to be good sellers on Amazon and are stunned that Amazon would cut them off so abruptly.

Many of them didn't understand how important the notice was they were getting from Amazon or realize what was going on until it was too late.

Some of my clients were the victims of nasty competitors. They felt so angry when they came to me that they couldn't think straight. While I feel for all my clients, I can still write that calm, measured letter that Amazon needs.

My job is to tell your story in a positive and proactive way. I let Amazon know how motivated you are to get back on track and I help you make sure this problem never happens again.

After we send your letter, I don't disappear. I'm still here to help and advise until you get a response. Unlike some companies that offer reinstatements and talk about their "teams," you can put my cell phone on speed dial. I'm here for you.

I am thrilled to bits when one of my clients calls to tell me "I'm back!" It means so much to me, because I know how much it means to them.

I'm a seller on Amazon.com too.  I face the same kinds of issues you do and I know how I would feel if I couldn't sell any more.

The first state of this process is only $500 so we can review and evaluate everything.  If I think I can't help you, I'll tell you. I don't want your money if I can't help you.

Most of my clients spend between $2,000and $2,500 depending on the amount of time we need. If you want to try it yourself first, my reinstatement blog post offers some tips you might find helpful.

Work With an Expert!

What other sellers think about eGrowthPartners...

  • When my seller account was suspended, eGrowthPartners's carefully written appeal letter and plan of action got us back in the game. We are selling tens of thousands a week on Amazon. Losing our privileges was devastating. We had huge shipments arriving daily that had no where to go - plus our cash flow was locked up. We were reinstated in less than 24 hours. They is worth every penny!

    I.O., California

  • I was taken surprise by several negative feedbacks in a few days. Not only did my metrics plummet, I was forbidden to sell - right before 4th Quarter.  In just a few days I was able to get my seller metrics back up to a point where Amazon reversed its decision and allowed me to sell.  If they hadn't helped me, I would have missed out on the most critical selling time of the year - Thank you eGrowthPartners!

    L.P., Chicago

  • As a new seller of collectibles on Amazon, I took a lot of my cues from what I saw other sellers doing - big mistake! I was violating Amazon policy without realizing it. Then I wrote my own appeal not understanding how the process worked and what they wanted to see from me. I got banned and thought it was all over. Amazon said they wouldn't read any more letters from me, but eGrowthPartners  made them listen...and forgive.  I have my privileges back and I've learned a valuable lesson. I couldn't have done it without them!

    J S., Illinois

  • eGrowthPartners has gotten us reinstated more than once which is pretty incredible.  The first time she helped us clean up our seller metrics and be more responsive to our customers.  The second time we were victim to a dirty trick from a competitor. They were able to position the story in such a way that Amazon's reviewers understood a very complex story and reinstated us.

    R.J., Florida

  • Our company did more than $10 million on Amazon last year and have had outstanding metrics for the past 10 years and yet we were shut down. The form letter explaining our suspension was very vague and we were unsure what to do. eGrowthPartners helped us develop and execute a plan that not only got us reinstated, but helped us make sure we would never make that mistake again.  We are so happy to be back in business! We are also working with them to address other business issues related to selling on Amazon.

    E.P., New Jersey

One Hour Can Change Everything...

  • Quick assessment of your situation, your options and your chances
  • Strategic approach developed for your particular case
  • Your complex story simplified and written for Amazon's seller performance team
  • Confused about why you are suspended? We'll explain what happened
  • See the letter on the right? Let's make this happen for you!